This Privacy Policy explains how GDM Technoworld Pvt. Ltd. collects, uses and protects personal data on gdmtechnoworld.in and kavachsaathi.in, and in the KavachSaathi service. The ThalSaathi app has its own policy at thalsathi.in/privacy.
1. Data we collect
- Order data: name, phone, email, delivery address, order and payment reference (payment details are handled by our payment partner, not stored by us).
- KavachSaathi profile (entered by you): name, photo, blood group, allergies, medical conditions, medicines, emergency contacts, ID proof details and documents, address, insurance details. Aadhaar is stored only as the last 4 digits.
- Technical data: basic logs needed for security (for example, rate limiting), card scan times.
- Enquiries: details you share through contact forms, email or phone.
2. How we use it
- To deliver orders, activate cards and provide the emergency profile.
- To show the emergency section of your profile to anyone who scans your card — this is the core purpose of the product, and you control what is entered.
- To provide hospital-admission details only after your PIN is entered.
- To send service messages (order, activation, renewal) and to respond to support requests.
- To prevent fraud and misuse.
3. Consent
We collect profile data with your consent during activation. You may withdraw consent and request deletion at any time; the card will stop showing your profile once deleted.
4. Storage and security
Data is stored on Google Cloud / Firebase servers located in India (Mumbai region). Sensitive fields are encrypted, PINs are stored only in hashed form, and access is restricted to authorised systems and staff.
5. Sharing
We do not sell personal data. We share data only with service providers needed to run the service (hosting, payment processing, courier) and when required by law.
6. Retention
We keep profile data while your card is active and for a limited period after expiry so you can renew, unless you ask us to delete it earlier. Order and invoice records are kept as required by tax laws.
7. Your rights
You can access, correct or delete your data from My Profile or by writing to us. We respond within 15 days.
8. Children
Cards for persons under 18 must be activated and managed by a parent or guardian.
9. Grievance Officer
Deepansh Mehta, GDM Technoworld Pvt. Ltd., Sector 3, HUDA Sector, Fatehabad, Haryana, India · gdmtechnoworld@gmail.com · +91 72730 00075 · +91 73001 00102
10. Changes
We may update this policy; the date at the top shows the latest version.